Samvya Fashion

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Privacy Policy

Effective Date: 15th July 2026

Welcome to ClotheNix, a premium women’s fashion brand owned and operated by ARC Enterprise (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how ARC Enterprise collects, uses, stores, processes, protects, and discloses your information when you visit or make a purchase through the ClotheNix website.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Full name

  • Email address

  • Mobile phone number

  • Billing and shipping address

  • Country and postal code

  • Order and transaction history

  • Product preferences

  • IP address

  • Browser type and device information

  • Cookies and website usage data

  • Customer service communications

  • Marketing preferences

We only collect information necessary to provide our products and services, improve customer experience, comply with legal obligations, and maintain the security of our platform.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Verify customer identity where necessary

  • Process secure online payments

  • Arrange shipping and delivery

  • Send order confirmations and tracking updates

  • Respond to customer inquiries

  • Prevent fraud and unauthorized transactions

  • Detect suspicious activities

  • Improve website performance and customer experience

  • Personalize products and promotions

  • Maintain business records

  • Comply with legal, tax, regulatory, and payment industry requirements

3. Payment Information

ARC Enterprise does not store customers’ complete debit card, credit card, banking credentials, or CVV information on its servers.

Payments are securely processed by trusted third-party payment service providers using encrypted payment infrastructure and industry-standard security practices. Payment information is handled directly by the respective payment processors in accordance with their own privacy and security policies.

4. Fraud Prevention & Security

To protect our customers and business, we may use automated and manual fraud detection systems including:

  • Transaction monitoring

  • Order verification

  • Address verification

  • Device and IP analysis

  • Risk assessment

  • Identity verification where applicable

Orders identified as potentially fraudulent may be delayed, reviewed, cancelled, or refunded to protect all parties involved.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember customer preferences

  • Maintain shopping cart sessions

  • Improve website functionality

  • Measure website traffic

  • Analyze visitor behavior

  • Enhance security

  • Deliver relevant content

Users may disable cookies through browser settings; however, certain website features may not function properly.

6. Information Sharing

ARC Enterprise does not sell, rent, or trade customers’ personal information.

Information may be shared only with trusted third parties when necessary, including:

  • Payment service providers

  • Shipping and logistics companies

  • Technology service providers

  • Cloud hosting providers

  • Fraud prevention partners

  • Government or regulatory authorities where legally required

  • Professional advisors including auditors and legal consultants

All service providers are expected to maintain appropriate confidentiality and security standards.

7. International Data Transfers

Depending on your location and the payment or shipping services used, your information may be processed or transferred to countries outside your jurisdiction. We take reasonable measures to ensure that such transfers are protected using appropriate contractual, organizational, and technical safeguards.

8. Data Retention

We retain customer information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet accounting obligations

  • Comply with tax regulations

  • Resolve disputes

  • Prevent fraud

  • Satisfy legal and regulatory requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Data Security

ARC Enterprise implements commercially reasonable administrative, technical, and organizational security measures including:

  • SSL/TLS encrypted website connections

  • Secure servers

  • Restricted access controls

  • Regular software updates

  • Security monitoring

  • Malware protection

  • Internal security procedures

While no online system can guarantee absolute security, we continuously work to protect customer information against unauthorized access, misuse, alteration, or disclosure.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw marketing consent

  • Request a copy of your information

  • Object to certain processing activities

  • Request restriction of processing where applicable

Requests may be submitted using the contact details provided below.

11. Children’s Privacy

Our website is intended for individuals who are legally capable of entering into binding contracts. We do not knowingly collect personal information from children without appropriate legal authorization.

12. Third-Party Services

Our website may contain links to third-party websites or services. ARC Enterprise is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of any third-party services they access.

13. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or technology. Updated versions will be published on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions regarding this Privacy Policy or our data handling practices, please contact:

Legal Business Name: ARC Enterprise

Brand: ClotheNix

Customer Support Email: support@clothenix.com

Business Email: info@clothenix.com

Website: https://samvyaa.com

We are committed to protecting your privacy and maintaining the highest standards of transparency, security, and responsible data management.

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